{"id":286,"date":"2021-02-02T17:10:45","date_gmt":"2021-02-02T17:10:45","guid":{"rendered":"https:\/\/abc-rentals.gr\/?page_id=286"},"modified":"2021-07-14T09:56:08","modified_gmt":"2021-07-14T09:56:08","slug":"faqs","status":"publish","type":"page","link":"https:\/\/abc-rentals.gr\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Questions fr\u00e9quemment pos\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Location de voiture<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\u00c0 quelles heures vos bureaux sont ouverts ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Nos bureaux sont ouverts entre 8 heures du matin et 22 heures du soir. Les heures suppl\u00e9mentaires effectu\u00e9es entre 22h00 et 8h00 sont factur\u00e9es 14 euros suppl\u00e9mentaires. Lors de votre r\u00e9servation et si vous avez choisi des prestations en heures suppl\u00e9mentaires, vous \u00eates inform\u00e9 du surco\u00fbt \u00e9ventuel.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQue faire si mon vol est retard\u00e9 ? Est-ce que je paie quelque chose de plus ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Non. Si vous nous informez \u00e0 temps du retard, la r\u00e9servation sera transf\u00e9r\u00e9e \u00e0 la nouvelle heure d'arriv\u00e9e. Si en raison du retard, l'enl\u00e8vement est effectu\u00e9 en dehors des heures de bureau (entre 22h00 et 8h00), un suppl\u00e9ment de 14 euros vous sera factur\u00e9 dans le prix final.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPuis-je louer une voiture lorsque j'ai oubli\u00e9 mon permis de conduire ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Malheureusement non, Interdit par la loi. Cependant, si un autre membre de votre entreprise poss\u00e8de un permis de conduire et souhaite conduire, une location peut \u00eatre effectu\u00e9e.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tY a-t-il une limite au nombre de kilom\u00e8tres que je peux parcourir avec ma voiture de location ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Il n'y a pas de limite aux kilom\u00e8tres.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPuis-je restituer la voiture \u00e0 un autre endroit ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

La restitution de la voiture lou\u00e9e peut s'effectuer dans un autre endroit. Cependant, si cet emplacement ne se trouve pas dans les zones couvertes par ABC Rentals, des frais suppl\u00e9mentaires peuvent s'appliquer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPuis-je r\u00e9cup\u00e9rer le v\u00e9hicule \u00e0 mon h\u00f4tel ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Si votre h\u00f4tel est situ\u00e9 dans une zone desservie par ABC Rentals, nous r\u00e9cup\u00e9rerons la voiture \u00e0 votre h\u00f4tel et vous pourrez la restituer sur place en remettant les cl\u00e9s \u00e0 la r\u00e9ception \u00e0 la fin de la location. Si votre h\u00f4tel se trouve dans une zone non ABC Rentals, des frais suppl\u00e9mentaires peuvent s'appliquer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuelle quantit\u00e9 de carburant le v\u00e9hicule doit-il contenir lorsque je le restitue\u00a0?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Tous les v\u00e9hicules doivent \u00eatre restitu\u00e9s avec la m\u00eame quantit\u00e9 de carburant. Si la voiture est restitu\u00e9e avec plus de carburant, il n'y aura aucun remboursement. Si la voiture est restitu\u00e9e avec moins de carburant, le carburant vous sera factur\u00e9 \u00e0 hauteur du montant que vous avez re\u00e7u et en plus, il vous sera factur\u00e9 le temps dont l'employ\u00e9 aura besoin pour se rendre \u00e0 la station-service et revenir.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPuis-je louer un v\u00e9hicule en dehors de la Cr\u00e8te ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Le transport et l'utilisation du v\u00e9hicule en dehors de l'\u00eele de Cr\u00e8te sont interdits. De plus, il n'y a pas de location pour les itin\u00e9raires internationaux.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComment puis-je payer la location du v\u00e9hicule ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Vous pouvez payer en esp\u00e8ces ou par carte<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVais-je r\u00e9cup\u00e9rer la voiture que j'ai choisie sur le site ABC Rentals ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Comme pour toutes les soci\u00e9t\u00e9s de location, seule la cat\u00e9gorie de la voiture est confirm\u00e9e et non un mod\u00e8le sp\u00e9cifique.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tSi je souhaite prolonger le loyer, que dois-je faire ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Si vous souhaitez prolonger votre r\u00e9servation, vous devez en informer ABC Rentals 24 heures avant la fin de la location. Les num\u00e9ros de contact de la station seront fournis le jour de la location.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Accidents - Dommages<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQue dois-je faire en cas d\u2019accident ou de dommage \u00e0 la voiture ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

En cas d'accident ou de dommage, vous devez en informer ABC Rentals imm\u00e9diatement. Expliquez le cas \u00e0 notre repr\u00e9sentant de mani\u00e8re aussi d\u00e9taill\u00e9e que possible. ABC Rentals enverra de l'aide d\u00e8s que possible. Il doit rester dans votre v\u00e9hicule jusqu'\u00e0 l'arriv\u00e9e des secours. Si la voiture ne peut \u00eatre r\u00e9par\u00e9e sur place, le v\u00e9hicule sera remplac\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQue dois-je faire si je perds ma cl\u00e9 de voiture ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Si vous perdez votre cl\u00e9 de voiture, vous devrez en informer ABC Rentals pour obtenir une nouvelle cl\u00e9. La perte de la cl\u00e9 n'est pas couverte par l'assurance et vous supportez les frais de remplacement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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R\u00e9servation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComment puis-je voir les prix des voitures pendant la p\u00e9riode o\u00f9 je souhaite effectuer une r\u00e9servation ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Vous pouvez remplir le formulaire sur la page d'accueil, la date, l'heure et le lieu de r\u00e9ception et il vous montrera les voitures disponibles de la moins ch\u00e8re \u00e0 la plus ch\u00e8re.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComment sont calcul\u00e9s les jours de location ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Les jours de location sont calcul\u00e9s sur une base de 24 heures. Le retour de la voiture ne peut pas d\u00e9passer 2 heures \u00e0 compter de l'heure respective de r\u00e9ception. Par exemple, si la r\u00e9ception est effectu\u00e9e le 10\/5 \u00e0 10h00 et la restitution s'effectue le 12\/5 jusqu'\u00e0 12h00, le loyer est de 2 jours. Si le retour s'effectue le 12\/5 \u00e0 18h00 la location est
pour 3 jours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tY a-t-il une limite d'\u00e2ge pour le conducteur ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Tous les conducteurs doivent \u00eatre \u00e2g\u00e9s de 21 ans et d\u00e9tenir un permis de conduire depuis au moins 12 mois pour louer une voiture chez ABC Rentals.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPuis-je avoir un chauffeur suppl\u00e9mentaire ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Les 2 premiers guides sont gratuits. Le 3\u00e8me conducteur a un suppl\u00e9ment de 1,5 euros\/jour.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tSi je voyage avec des enfants, ai-je besoin de si\u00e8ges enfants ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Conform\u00e9ment \u00e0 la l\u00e9gislation grecque et internationale relative \u00e0 la circulation en toute s\u00e9curit\u00e9 des mineurs, les enfants jusqu'\u00e0 12 ans ont besoin d'un si\u00e8ge enfant appropri\u00e9. Nous fournissons des si\u00e8ges b\u00e9b\u00e9 gratuitement et des si\u00e8ges enfants sont disponibles pour 2 euros par jour.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuel type d'assurance est inclus dans le prix de location du v\u00e9hicule ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Les prix incluent l\u2019assurance risqu\u00e9e CDW. Le montant du risque d\u00e9pend de la cat\u00e9gorie de la voiture. Une carte de cr\u00e9dit est requise comme garantie. Le risque complet (FDW) avec risque z\u00e9ro est \u00e9galement disponible l\u00e0 o\u00f9
une carte de cr\u00e9dit comme garantie n\u2019est pas requise. Le CDW et le FDW ne couvrent pas les dommages aux pneus, aux vitres et aux r\u00e9troviseurs, ni au dessous de la voiture.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tUne caution est demand\u00e9e pour r\u00e9server la voiture ;<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Non, aucun acompte n'est demand\u00e9, sauf cas particulier et sur notification du Service R\u00e9servations comp\u00e9tent. Le paiement s'effectue le jour de la r\u00e9ception du v\u00e9hicule.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tSi j'annule ma r\u00e9servation, que serai-je factur\u00e9\u00a0?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Il n'y a aucun frais en cas d'annulation de la r\u00e9servation. Vous devez cependant nous en informer au moins 2 jours avant le d\u00e9but de la location.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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